Seller agreement

01Your stall

You are an independent Seller, not an employee or agent of Hkshop. You set your prices, describe your goods accurately, and hold whatever licences those goods require.

Hkshop records your licence declaration; it does not verify it. The responsibility is yours.

02Money

Hkshop takes payment, deducts the card processing fee and any refunds, and pays you weekly.

There is no commission. Membership is HK$499 a month, with the first three months free for founding stalls.

A refund for an order you could not fulfil is deducted from your next payout.

03Fulfilment

Pickup orders must be ready at the appearance the customer was told about. Delivery orders must be dispatched within seven days.

If two orders go unfulfilled in thirty days, your storefront is unlisted until we have spoken.

04Membership and suspension

Membership is billed monthly. Seven days after the due date, the storefront is hidden from listings.

Hiding a stall does not break its URL: a QR code already printed keeps working while the stall is suspended.

Paying the invoice restores the stall to listings immediately.

05Ending it

Either side can end this at any time. You finish the orders you have taken; we pay out what is owed, net of refunds.

We may remove a stall immediately for selling something illegal, unsafe, or not what was described.