Delivery & pickup
Collecting at a stall
Most orders are collected at the market the stall is trading at. Your confirmation tells you which market, on which day, and in which hours. Bring the order reference — the Seller will have the order under your name.
If you cannot make that market, message the Seller on the number in your confirmation before the market ends. Uncollected orders are not refunded once the market has closed.
Delivery
Some Sellers deliver, within the districts listed on their storefront, for the fee shown at checkout. The Seller messages you on WhatsApp after the order to arrange a time — usually the same day or the next.
If nobody is there to receive an order, the delivery fee is not refunded. Perishable goods are never left unattended.
What you will be told
Every order confirmation states what happens next and by when. If a Seller cannot meet it, you are entitled to a full refund. Refunds.